This session will review the direction of the operational and enterprise technology convergence that enables new levels of process automation/system integration which provides enhanced business capability and value. Today's market, impacted by climate change, regulatory and policy influence creates a paradigm shift requiring energy companies to become more flexible and efficient. This shift begins with challenging centralized generation models and enabling the market with renewable decentralized energy or even mobile generation in the form of electric cars. The change in generation impacts transmission and distribution grids as they are faced with a higher level of customer participation and interaction caused by bi-directional energy flows or conservation initiatives.
To facilitate the shift, generation companies will further optimize their fleets, transmission and distribution companies will invoke new capabilities of strategic asset management while retailers will accelerate development of customer service capabilities. To realize these capabilities in the Smart Grid context, operations technology underpinned by IT and new processes will form the foundation of an energy market having more data, information and knowledge to support near real time decisions from generators through end consumers.